Protean 3D/NovaFold Product Notifications

Protean 3D & "Nova" Apps

Protean 3D displays a NovaDock project as an empty document

Date: 6/1/2017


Version Affected: 14.1 and previous


Version Fixed: 15.0 (anticipated in Fall 2017)


Issue: Protean 3D may display an empty NovaDock report document (.novadock) when opening a prediction with user-defined proposed contacts with PDB insertion codes containing one or more alphabetical characters. Since Protean 3D incorrectly assumes that all residue identifiers will be integers, this leads to a visualization error. Note that the results created by NovaDock are still valid, even though they cannot be viewed in Protean 3D version 14.1 and previous.


Resolution: This issue will be resolved with the release of Lasergene 15.0, anticipated in Fall 2017. Until then, a workaround is to renumber any PDB files, prior to submission to NovaDock, such that user-defined contacts do not contain insertion codes. For questions, please contact DNASTAR at 866-511-5090 or

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