SeqMan Pro Product Notifications

SeqMan Pro

SeqMan Pro may close unexpectedly when using “Force Join Contigs” function

Date: 5/3/16

 

Version Affected: 13.0.0

 

Version Fixed: 13.0.2

 

Issue: SeqMan Pro may close unexpectedly when using the “Force Join Contigs” function.

 

Resolution: This issue is fixed in Lasergene 13.0.2. To address this issue, log in to your DNASTAR account and update your Lasergene software to version 13.0.2, which is included in the Lasergene 13.0c installer. Please contact DNASTAR at 866-511-5090 or sales@dnastar.com if you need assistance.

SeqMan Pro is incompatible with Kaspersky antivirus software (Windows users only)

Date: 10/15/2014

 

Version Affected: 12 and earlier

 

Version Fixed: 13.0

 

Issue: If Kaspersky antivirus software is installed on the same Windows computer as Lasergene, SeqMan Pro may crash when you launch or exit from it. This issue has been observed by a small number of users with Kaspersky Endpoint Security 10, but may also be an issue with other Kaspersky antivirus products.

 

Resolution: This issue was fixed in the Lasergene 13.0 release. To address this issue, log in to your DNASTAR account and download the most recent version of Lasergene. Please contact DNASTAR at 866-511-5090 or sales@dnastar.com if you need assistance.

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