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Training and Support

DNASTAR is widely recognized for the outstanding support we provide to our customers. Whether you are new to using our software, or an experienced user, we are committed to optimizing your experience using our products.

You can find videos, written tutorials, tips and tricks and more in the sections below.

» For one-on-one training with one our of technical specialists, request a WebEx.

 

"The technical service and support we have received…have been outstanding. Every question and problem we have had, though not many, have been addressed and answered in a very timely and professional manner."

Dr. Michael Carleton, Targeted Growth, Inc. Seattle, WA

Tutorials

Tutorials

Our tutorials are designed to walk you through how to use our software using real-life workflows and sample data that we provide. Written tutorials are a great way to learn by doing.

 

Videos

Videos

Watch one of our training videos to see how it's done.


Product
Training Videos

Lasergene Lasergene

Visualization and Sequence Editing

Primer Design

Assembly and SNP Discovery

SNP Discovery and Reporting

Sequence Alignment

Gene Finding

SeqMan NGen SeqMan NGen


Product Literature

Product Literature

We have a wide-variety of written materials available to help, from installing the software, to getting specifics on how to carry out a certain task.

 

Installation Guides - Technical requirements and step-by-step instructions for installing your software

Lasergene Installation Guide

SeqMan NGen Installation Guide

ArrayStar with QSeq Installation Guide

GenVision Installation Guide

Applications - In-depth explanations of workflows within our software

SeqMan Pro Assembler

Finding Coding Sequences and Confirming Predicted Genes

Locating Transcription Factor Binding Sites in GeneQuest

Export to GenVision from Lasergene

Tips & Tricks - Brief tips on common areas of interest

SNP Filtering in SeqMan Pro assembler

Working With Features in SeqMan Pro

Importing a Primer Catalog into SeqBuilder

Exporting Sequences Using SeqBuilder

Changing Primer Walking Parameters in SeqMan Pro

SeqBuilder default changes

MegAlign realignments

Entrez search tips

Posters and Brochures- Overviews of some of the solutions offered by DNASTAR

Software Solutions for Next-Gen and Third-Gen Sequencing Technologies

Next-Generation Sequencing...and Beyond Brochure

Understanding Transcriptomes Solutions Using DNASTAR Software

Human Genome Scale Assembly Poster

 

Product Data Sheets - Feature highlights for each application

Lasergene Data Sheet

SeqMan Pro Data Sheet

SeqBuilder Data Sheet

MegAlign Data Sheet

GeneQuest Data Sheet

Protean Data Sheet

PrimerSelect Data Sheet

EditSeq Data Sheet

ArrayStar with QSeq Data Sheet

GenVision Data Sheet