Attempt to check out commuter license on Mac leads to “Check Out Error” message
Version Affected: All
Version Fixed: N/A
Issue: For DNASTAR License Server configurations authorized after September 15, 2017, the commuter license manager on Macintosh may give the following message:
Check Out Error
Unable to check out
Error : Required locking criteria for local request is not available on your machine.
Resolution: We are working to fix this issue. If you are experiencing an issue attempting to check out a commuter license on Macintosh, please contact DNASTAR at 866-511-5090 or firstname.lastname@example.org.