Users of Macintosh OS 10.12 (Sierra) cannot access installed Lasergene help
Version Affected: All
Version Fixed: N/A
We have ascertained that the Lasergene application help opens correctly for macOS 10.11 and 10.13, and believe this issue is confined to 10.12.
Resolution: For Macintosh users running macOS 10.12, we suggest either of the following workarounds:
- View the help online by going to our Training page and clicking the Help link for the application of interest.
- Upgrade your Macintosh machine to macOS 10.13 or later.
For further information, please contact DNASTAR at 866-511-5090 or email@example.com.