Issues running Lasergene on Macintosh 10.12 (Sierra)
Version Affected: 14.0 and earlier
Version Fixed: 14.1
Issue: Users of Lasergene 14.0 and earlier have experienced a variety of issues when running Lasergene applications on Macintosh 10.12 (Sierra). Several issues pertain to all Sierra machines, while others occur only on Sierra machines using the Retina high-definition display. Examples of known issues include:
- Lasergene application help does not display.
- Except in SeqBuilder, initiating a BLAST search causes the Lasergene application to close.
- On Retina displays only, dialogs for adding, opening, saving or exporting files do not display correctly, or cause the Lasergene application to close.
Resolution: These issues were resolved with the release of Lasergene 14.1. To avoid or correct this issue, update to the most recent version of Lasergene by logging in to your DNASTAR account. If you have questions or need assistance updating your software, please contact DNASTAR at 866-511-5090 or email@example.com. For best results, we also recommend updating your Macintosh machine to Sierra 10.12.4.