SeqMan NGen’s RNA-Seq and ChIP-Seq workflows have issues on non-English Windows systems
Version Affected: 14.1 and earlier
Version Fixed: 14.1.2
Issue: Users running Windows machines with an active non-English language pack or with certain non-American region settings may experience issues (e.g. stalling or errors during assembly), particularly with RNA-Seq or ChIP-Seq workflows in SeqMan NGen. These issues are partially related to the software not recognizing certain regional number settings: where characters other than a comma are used to separate groups of digits, or where characters other than a period are used for the decimal symbol.
Resolution: This issue was addressed in the 14.1.2 patch released June 12, 2017. To avoid or correct this issue, update to the most recent version of Lasergene by logging in to your DNASTAR account. If you have questions or need assistance updating your software, please contact DNASTAR at 866-511-5090 or email@example.com.