Protean 3D displays a NovaDock project as an empty document
Version Affected: 14.1 and previous
Version Fixed: 15.0 (anticipated in Fall 2017)
Issue: Protean 3D may display an empty NovaDock report document (.novadock) when opening a prediction with user-defined proposed contacts with PDB insertion codes containing one or more alphabetical characters. Since Protean 3D incorrectly assumes that all residue identifiers will be integers, this leads to a visualization error. Note that the results created by NovaDock are still valid, even though they cannot be viewed in Protean 3D version 14.1 and previous.
Resolution: This issue will be resolved with the release of Lasergene 15.0, anticipated in Fall 2017. Until then, a workaround is to renumber any PDB files, prior to submission to NovaDock, such that user-defined contacts do not contain insertion codes. For questions, please contact DNASTAR at 866-511-5090 or email@example.com.