The Variant Annotation Database is not supported for new projects created in ArrayStar 14.0 or earlier
Version Affected: 14.0 and earlier
Version Fixed: 14.1
Issue: With the release of Lasergene 14.1, ArrayStar’s online Variant Annotation Database has been updated to support human genome build 38, as well as build 37. In addition, Polyphen-2 scores and predictions are no longer supported. Due to these changes, Lasergene 14.0 and earlier will no longer allow downloading from the Variant Annotation Database when creating new projects. These changes do not affect existing project data or other ArrayStar functionality.
Resolution: In order for new ArrayStar projects to have access to the online Variant Annotation Database, you must update to Lasergene version 14.1 or higher. To do this, log in to your DNASTAR account and update to the most recent version of Lasergene . If you have questions or need assistance updating your software, please contact DNASTAR at 866-511-5090 or email@example.com.