Date: 10/10/19, updated 11/28/23
Version Affected: All
Version Fixed: 17.0 (partial fix)
Issue: On 10/7/19, Apple ended all support for 32-bit applications with the release of macOS 10.15 (Catalina). As a result, the three 32-bit Lasergene applications, SeqMan Pro, GeneQuest, and GenVision Utility, will not run on macOS 10.15 or later. Note that users of macOS 10.13.4 to 10.14 may receive a warning message from Apple when first opening a 32-bit Lasergene application, but this message can safely be ignored.
Resolution: With the release of Lasergene 17.0 in February 2020, most DNASTAR applications became fully 64-bit compliant. Lasergene 17.0 also included a 64-bit replacement for SeqMan Pro called SeqMan Ultra. GeneQuest and GenVision Utility are legacy applications that were not, and will not be, updated to 64-bit compliance.
Recommendations: Mac users who do not use GeneQuest or GenVision Utility can safely update to macOS 10.15 (Catalina) or later, and Lasergene 17.0 or later. These users can use SeqMan Ultra, but not the legacy application it replaced, SeqMan Pro. Mac users who update will no longer have access to the legacy applications GeneQuest or GenVision Utility.
For further information, please contact DNASTAR at 866-511-5090 or email@example.com.