If you are a Windows user, you may execute a “-clean” in the unusual event that cached data has become corrupted:
- Close GenVision Pro if it is currently open.
- Launch the Command Line (C:\Windows\system32\cmd.exe).
- Type the path to the GenVision Pro application, followed by a space and the –clean command.
C:\Program Files (x86)\DNASTAR\DNASTAR\Lasergene 15\GenVision Pro.exe –clean
Need more help with this?