If you are a Windows user, you may execute a “-clean” in the unusual event that cached data has become corrupted:

  1. Close GenVision Pro if it is currently open.
  1. Launch the Command Line (C:\Windows\system32\cmd.exe).
  1. Type the path to the GenVision Pro application, followed by a space and the –clean command.

C:\Program Files (x86)\DNASTAR\DNASTAR\Lasergene 15\GenVision Pro.exe –clean

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